LunasWish Reviews
LunasWish Customer Reviews (9)
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LunasWish Customer’s Q&A
LunasWish FAQs
What is lunaswish.com?
Lunaswish.com is an online store that sells underwear and other intimate apparel, including various styles of bras and panties. They have a return and refund policy for unworn, unwashed, undamaged, or defective merchandise purchased online within 30 days of the purchase date. However, there are some negative reviews about the company, with customers claiming they did not receive their orders. Please be cautious when making purchases online.
Can you tell me more about the products on lunaswish.com?
Luna's Wish is an online store that offers a variety of products. They have a dedicated and experienced team that designs and produces all their products. Their product range includes bras, panties, shapewear, sleepwear, and more. They have a return and refund policy where they accept returns of unworn, unwashed, undamaged, or defective merchandise purchased online within 30 days of the purchase date. However, clearance items and final sale items are not returnable or returnable for exchange only. Free gifts are non-refundable or non-returnable. In case of a return, your refund will be credited to the original payment method. Shipping costs will not be refunded by Luna's Wish in case of returns. Please note that there are some negative reviews about the company on Trustpilot, where customers have reported not receiving their orders and having difficulty getting in touch with customer service.
Is there any other information available for lunaswish.com?
Lunaswish.com is an online underwear company that sells bras, panties, and other intimate apparel. They offer various styles, including push-ups, minimizers, strapless, and sports bras. The unique design with unparalleled quality, perfect fit, and superior functionality.
The company's name is Guangzhou Luna Technology Co., LTD and their address is D1210, No.63, Xizeng Load, Liwan District, Guangzhou, CN with the post code 510160. You can send an email to Service@lunaswish.com for inquiries.
However, there are some negative reviews about the company on Trustpilot. Some customers have reported a horrible experience, stating that delivery took forever and then not what was ordered. Some even claimed that the company is a total scam as they take your order but do not actually send you anything. After waiting 2 months for the order, the company never returned their phone calls and claimed they sent the items. This company is most likely a shell company in Hong Kong where they can take your money and then just ignore you as they are impossible to communicate with.
Please note that this information is based on the latest available data and may not be 100% accurate or up-to-date.
About lunaswish.com Popular Products and Services?
Luna's Wish is an online underwear company that sells bras, panties, and other intimate apparel. They offer various styles, including push-ups, minimizers, strapless, and sports bras. The unique design with unparalleled quality, perfect fit, and superior functionality. In addition, the brand makes its underwear from high-quality materials, such as lace, satin, and microfiber. Thus, give you more value. Its affordable price, excellent quality, and unique designs that follow the latest fashion trends make it stand out. No wonder, this fairly new brand has a growing following of around 2.3k on Facebook and Instagram. Well, if you need good quality underwear that’s different from others, there is no reason to leave this Luna’s Wish review. Information about the brand’s profile, best-selling products, and customer feedback is available here. So, keep on reading! Established in 2019, Luna’s Wish is your best destination for high-quality and affordable women’s clothing, shapewear, and lingerie. There is no need to hesitate as their designers have been producing women’s clothing for casual wear and more formal occasions, focusing on comfort and quality. The latest clothing styles can always be found in this brand. Obviously, they’re the industry standard in women’s apparel, wholly committed to delivering unparalleled service, products, and value to their customers. Formerly, the brand aims to empower women to look and feel their best in high-quality, fashionable, and timeless lingerie, shapewear, and more. Thus, they strive to optimally create distinctive products by combining classic and modern styles in unexpected ways to create fashionable and functional pieces. At Luna’s, you can always find a wide range of luxurious loungewear, daily wear, and dresses with competitive prices and superior construction quality!
About lunaswish.com Payment Method?
Lunaswish.com offers a variety of payment methods. They accept Visa, MasterCard, American Express cards, Apple Pay, and PayPal. If you choose to pay with PayPal, you will be directed to the PayPal site to complete your purchase before returning to Lunaswish.com. If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. If the credit card transaction is not approved, your order will be cancelled. Lunaswish.com uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration. You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.
lunaswish.com Return Policy?
Luna's Wish accepts returns of unworn, unwashed, undamaged, or defective merchandise purchased online within 30 days of the purchase date. If you're dissatisfied with your order, they can arrange a refund or an exchange for you. However, you must contact them within 30 days of receiving the product to request a return or an exchange.
Return/Exchange Conditions are as follows: 1. Items must be sent back within 30 days of the delivery date. 2. Items must be unworn, unwashed, and have original tags attached. 3. Clearance items and final sale items are not returnable or returnable for exchange only. 4. Free gifts are non-refundable or non-returnable.
To return an item, you need to contact Customer Service with order information and a brief description of your reason, indicate if you would like a refund or would prefer an exchange. When requesting an exchange, please provide the style, size, and color of the new item you wish to receive. They will review your request and get back to you. If your return request is approved, please be sure to indicate your name, address, order number, and reason for the return on a separate piece of paper. Then put the paper inside your package along with the item(s) you are going to return and pack the item properly. Send item(s) back to them through the local post office. They will process your return within 5 business days after they receive your parcel.
In case of a return, your refund will be credited to the original payment method. Shipping costs will not be refunded by Luna's Wish in case of returns. Once your package reaches them, please allow 5 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your own expense.
Regarding their Shipping Policy, the total estimated time it takes to receive your order is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time. The processing time is the time it takes for the seller to prepare the item(s) for shipment. Usually, it is around 3 to 5 business days to process. Shipping time varies depending on where you're located and which shipping method you choose. For international orders, import duties, taxes, and charges are not included in the shipping cost. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes.